"The Bureaucratic Entrepreneur: How to Be Effective in Any Unruly Organization" by Richard N. Haass (1998)
(on Goodreads and on Amazon)
"Street_Level_Bureaucracy" by Michael Lipsky (1980)
(on Goodreads)
"The Delicate Art of Bureaucracy" by Mark Schwartz (2020)
(on Goodreads)
"Everything You Ever Wanted to Know about Bureaucracy But Were Afraid to Ask" by T.R. Raghunandan (2019)
(on Goodreads)
Outsider's perspective on Indian bureaucracy
"The Utopia of Rules" by David Graeber (2013)
(on Goodreads)
historical focus
"Bureaucracy" by Ludwig von Mises (1944)
(on Goodreads)
libertarian take on relevance of government
"Bureaucracy: What Government Agencies Do and Why They Do It" by James Q. Wilson (1989)
(on Goodreads)
an external perspective on how government works